Shipping

We strive to offer our customers the best possible buying experience. This includes providing clear and concise information about our shipping and payment options. Please review the information below to understand our policies and practices fully.

Delivery Service

We primarily use DHL for our shipping needs, renowned for its reliability, speed, and efficient tracking system. This allows us to offer our customers prompt and secure delivery of their purchases.

Shipping Rates

Shipping costs are calculated at checkout based on the delivery address and the size/weight of the order. We work hard to keep our shipping rates as low as possible while ensuring your order reaches you securely.

Delivery Times

• Domestic Orders: Typically, orders within Germany are delivered within 3-5 business days.
• International Orders: Delivery times for international orders can vary widely depending on the destination but usually arrive within 7-14 business days.

Please note that these are estimated delivery times and can be subject to delays due to customs clearance, public holidays, or other unforeseen circumstances.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a DHL tracking number. You can use this number to track your package’s progress directly on the DHL website.

Delivery Issues

If you encounter any issues with your delivery, such as delays or missing packages, please contact us immediately at: service@yung.legal

We will work closely with DHL to resolve the issue as quickly as possible.

Payments

Accepted Payment Methods

We accept a variety of payment methods to make your purchasing experience convenient and secure:

• Credit Cards: Visa, MasterCard, American Express
• Debit Cards
• PayPal
• [Other Payment Methods: e.g., bank transfers, mobile payment services]

Payment Security

Your payment security is our top priority. All transactions are encrypted using the latest SSL technology, ensuring that your personal and payment details remain confidential.

Payment Processing

Once you place your order, the payment will be processed immediately. You will receive a confirmation email with your order details. If the payment is not authorized or under any circumstance cannot be completed, we will inform you and may suggest alternative methods.

Order Cancellation

If you need to cancel your order, please contact us within 24 hours of your purchase. We will do our best to accommodate your request, but please be aware that once the order has been dispatched, it cannot be canceled. In such cases, our Returns Policy will apply.

Contact Us

For any further questions regarding our shipping and payment policies, please don’t hesitate to get in touch:

• Email: service@yung.legal
• Phone: (+49) 151 26236329

We are here to help and ensure your shopping experience with us is as smooth and enjoyable as possible.